Refund policy

Returns & Exchanges Policy

We want you to love your purchase. If something isn’t right, you can return or exchange it easily.

Exchange Window

Exchanges accepted within 3 days of delivery.

Exchange Shipping

Flat rate: ₹200.00 per return shipment.

Restocking Fee

No restocking fee.

Final Sale

No final sale items — all items are eligible within the window.

Eligibility

  • Item must be unused, unworn, unwashed, and in original condition.

  • All tags, accessories, and original packaging must be intact.

  • Return must be initiated within 3 days of delivery.

How to Start a Return or Exchange

  • Email the unboxing video at info.apsarasaree23@gmail.com within 3 days of delivery; without it, returns will not be accepted.

  • No returns for size/fit issues, minor colour variations, print/design differences.

  • We’ll share return pickup / drop details. ₹200 flat return shipping fee applies.

Exchange Policy (Damaged/Defective Only)

We offer exchange only for products that are received damaged or defective. To raise an exchange request, please email us at info.apsarasaree23@gmail.com with a mandatory unboxing video by the deadline.

Notes

  • If a return is sent without email and approval, it may be delayed or refused.

  • For hygiene/quality reasons, items returned used or damaged may be declined.

Need Help?

Please contact the Apsara Saree support team with your order number, and we’ll be happy to assist you.