Shipping policy

Shipping & Cancellation Policy

Where Do We Deliver?

We currently ship orders across India.


Logistics Partners

  • Ekart

  • Delhivery

  • Professional Couriers

Delivery Timeline

Estimated delivery time is 3–7 working days across India.

Shipping Charges

Free Delivery Across India


Important Delivery Note

If the outer packaging appears tampered with, ripped, pressed, or damaged at the time of delivery, please refuse to accept the package and mention the issue on the Proof of Delivery (POD) slip provided by the delivery executive.


Cancellation Policy

Cancellation requests will only be accepted within 6 hours of placing the order.

As most orders are processed and shipped within 4–6 hours, cancellation requests raised after this period may not be accepted.

To request a cancellation, please email us at:

info.apsarasaree23@gmail.com

Orders that have already been processed or shipped cannot be cancelled.

Customers agree not to dispute the final decision taken by Apsara Saree regarding cancellations.


Order Processing Timeline

  • Orders placed from Monday to Saturday are generally processed on the same or next business day.

  • Orders placed on weekends or public holidays will be processed within 2 business days, subject to stock availability.


International Shipping

International customers can place prepaid orders through the payment gateways available at checkout.

Orders will be processed only after successful payment confirmation.

Estimated Delivery Time

7–10 business days (may vary depending on destination country)

International Logistics Partners

  • Delhivery

  • Ekart

  • Shadowfax

  • Or equivalent courier partners


Customs Duties & Taxes

International shipments may attract customs duties, import taxes, or additional charges depending on the regulations of the destination country.

All such charges are the sole responsibility of the recipient/customer.

For any queries, please contact us at:

info.apsarasaree23@gmail.com


Customer Support

If you have any questions regarding shipping, delivery timelines, or shipping charges, feel free to contact us before placing your order.

Contact Details

Phone / WhatsApp: +919274068647
Email: info.apsarasaree23@gmail.com

Address

Apsara Saree
Ring Road Begampura,
Mota Varachha Road,
394101 Surat, Gujarat, India